This policy sets out the basis on which any personal data we collect from you, or that you provide, will be processed by us. Tyne Coast College are the data controller responsible for the processing of your personal data, and will use the information you have given us in a number of ways. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We collect personal data from visitors to this website through the use of online forms as well as when you email us with an enquiry. We also collect information about the transactions you undertake through this site including details of payment cards used. In addition, we collect information automatically about your visit to our website. Further information about ‘Cookies’ is set out below.
We may process information collected through this website or other electronic networks used by the College, for the purposes of advertising, marketing, public relations and general advice services as follows:
- the identification of recipients for College services and administration of promotional campaigns,
- the advertising and promotion of the College and its services including by direct marketing means
- the advertisement and provision of general advice to members of the public about College services
- fundraising for the College and other organisations (excluding fundraising through alumni)
What are our lawful bases for processing your personal data?
- Where we have a legitimate interest to do so (for example, processing applications to attend College)
- Where you have provided us with consent to process data regarding your race, ethnic origin, or health
- Where you have provided us with consent to process your data for other purposes (for example, marketing communications)
- To meet our legal obligations under UK law (for example, providing information to the Department for Education).
Where do we store your data?
- The information we collect about you is used by our staff in the UK.
- Most of our data is stored in the UK; we keep some electronic data on servers located within the European Union.
How long do we keep your data?
- We are required to keep some information for a set amount of time, mainly for legal reasons but also for other purposes such as being able to provide references and academic transcripts.
- If you would like to read our retention policy e-mail firstname.lastname@example.org.
Who will we share your information with?
- We may share information about you with certain other organisations, or get information about you from them, including:
- Local authorities
- Department for Education
- Department of Work and Pensions
- HM Revenue & Customs (HMRC)
- Awarding bodies
- Schools you have attended
- Higher Education Institutions (i.e. Universities)
- Social Services
- Your employer
- If you are under 18 years of age your parents/guardians
- Subcontractors employed by the College delivering services on our behalf
- We will not give information about you to anyone without your consent unless the law and our policies allow us to do so.
What are your rights?
- You can request a copy of the data we hold about you at any time, commonly known as “data subject access request”.
- If you do not think the information we have about you is correct you can request to have this data corrected.
- You can ask us to delete or remove personal data that we hold about you where it is no longer necessary for the purposes which it was originally collected for, or you have successfully objected to our processing of that data.
- You can object to our processing of your data where our lawful basis to process is that we have a legitimate interest to process your data,
- You can object to our processing of your data for marketing purposes.
- You can ask us to suspend the processing of your data for one of the following reasons: you wish to check the data is accurate; you think we are processing the data unlawfully but do not want it erased; you need us to hold the data whilst you establish, exercise or defend a legal claim; you have objected to our use of your data and we are evaluating that objection.
- You can request that we transfer your personal data to you, or a third party. We will provide your data in a structured, commonly used, electronic format.
- Where we are processing data because you have given us consent to do so you can withdraw that consent at any time.
- If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer (email@example.com) who will investigate the matter.
- If you are not satisfied with our response, or think we are not using your information in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
We also use Google Analytics to collect information about how you use this site. We do this to identify where improvements could be made and to see which pages are the most used. Google Analytics stores information about which pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.